Before I start to differentiate the PMS and MAS let’s start define the word ‘SYSTEM’’.:)))
What is a system?
A system (from Latin systēma, in turn from Greek σύστημα systēma, "whole compounded of several parts or members, system", literary "composition") is a set of interacting or interdependent components forming an integrated whole. A system is a set of elements (often called 'components' instead) and relationships which are different from relationships of the set or its elements to other elements or sets. A set of detailed methods, procedures, and routines established or formulated to carry out a specific activity, perform a duty, or solve a problem.
PROPERTY MANAGEMENT SYSTEM ( PMS )
Definition of PMS :
It is a generic term for applications of computer hardware and software used to manage a hotel by networking reservation and registration databases, point of sale systems, accounting systems and other office software in other words may be used in real estate, manufacturing, logistics, intellectual property, government or hospitality accommodation management. They are computerized systems that facilitate the management of properties, personal property, and equipment, including maintenance, legalities and personnel all through a single piece of software. They replaced old-fashioned, paper-based methods that tended to be both cumbersome and inefficient. Property management system is very useful especially when it comes to hospitality industry it may be use in room’s reservation and other applications that is related to the industry. In the hospitality industry a property management system also known as a PMS is a computerized system used to manage guest bookings, online reservations, point of sale, telephone and other amenities. Hotel property management systems may interface with central reservation systems and revenue or yield management systems, front office, back office and point of sale systems. PMS is designed to make the operations of such industries easy and can lessen the time since the applications is not time consuming on the other hand PMS is used because it increase profit the flow of operation is faster. In the highly competitive hospitality industry, it is the intangibles that encourage guests to spend more provide positive feedback and return to the property in the future. The most powerful of these intangibles is service. You will notice that front office department is the center for communication of other department of the hotel such as housekeeping department, food and beverage department, marketing and sales department, security department, engineering and other departments. Each department plays a role, along with the front office in serving the needs of the guest before, during, and after the guest stay.
MULTI-AGENT SYSTEM ( MAS )
Definition of MAS :
It is a system composed of multiple interacting intelligent agents. Multi-agent systems can be used to solve problems that are difficult or impossible for an individual agent or a monolithic system to solve. Intelligence may include some methodic, functional, procedural or algorithmic search, find and processing approach. In other words MAS is flexible which means is it could be use in different ways. From the word multi means Resembling, pertaining to many or many things.
The characteristics of MASs are that
(1) Each agent has incomplete information or capabilities for solving the problem and, thus, has a limited viewpoint;
(2) There is no system global control;
(3) Data are decentralized; and
(4) Computation is asynchronous.'"
In artificial intelligence research, agent-based systems technology has been hailed as a new paradigm for conceptualizing, designing, and implementing software systems. Agents are sophisticated computer programs that act autonomously on behalf of their users, across open and distributed environments, to solve a growing number of complex problems. Increasingly, however, applications require multiple agents that can work together. A multi-agent system (MAS) is a loosely coupled network of software agents that interact to solve problems that are beyond the individual capacities or knowledge of each problem solver. Multi-Agent System has advantages and here some of it;
- An MAS distributes computational resources and capabilities across a network of interconnected agents. Whereas a centralized system may be plagued by resource limitations, performance bottlenecks, or critical failures, an MAS is decentralized and thus does not suffer from the "single point of failure" problem associated with centralized systems.
- An MAS allows for the interconnection and interoperation of multiple existing legacy systems. By building an agent wrapper around such systems, they can be incorporated into an agent society.
- An MAS models problems in terms of autonomous interacting component-agents, which is proving to be a more natural way of representing task allocation, team planning, user preferences, open environments, and so on.
- An MAS efficiently retrieves, filters, and globally coordinates information from sources that are spatially distributed.
- An MAS provides solutions in situations where expertise is spatially and temporally distributed.
- An MAS enhances overall system performance, specifically along the dimensions of computational efficiency, reliability, extensibility, robustness, maintainability, responsiveness, flexibility, and reuse.
I there for conclude that these PMS and MAS is use made to help industries and companies in terms of those applications that is offered. In the hospitality industry it helps them increase their profits since the software and applications use is easy and less time consuming. The difference between PMS and MAS is that PMS is simple while MAS is complicates a little bit since MAS do multi tasking.
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